Privacy Policy
Effective Date: October 6, 2026 | EF4ORTLESS Epoxy | Dallas–Fort Worth, TX
At EF4ORTLESS Epoxy ("we," "us," or "our"), we value the privacy of individuals who use our website and related services (collectively, our "Services"). This Privacy Policy explains how we collect, use, and share the personal information of users of our Services ("users," "you," or "your"). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described in this Privacy Policy.
Personal information is information that identifies or could be used to identify a specific person. It does not include deidentified (anonymized or pseudonymized) or aggregated information derived from personal information.
1. Information You Provide to Us
We may collect the following information when you interact with our Services:
- Contact Information: Name, email address, phone number, and/or mailing address when you request an estimate or contact us.
- Project Details: Information about your flooring project, property type, and service preferences.
- Communications: Contents of messages, attachments, or forms you submit to us.
- Payment Information: If you make a payment, we or our payment processor may collect payment-related information.
2. Information We Collect Automatically
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Information: Pages viewed, session length, search queries, and interactions with our site.
- Cookies: We and our partners may use cookies and similar technologies to collect usage data. You may manage cookies through your browser settings.
3. How We Use the Information We Collect
- To provide, maintain, and improve our Services;
- To respond to your inquiries and provide estimates;
- To communicate with you about your project or appointment;
- To send you marketing or promotional communications (you may opt out at any time);
- To detect and prevent fraud;
- To comply with applicable laws and legal obligations.
4. SMS / Text Message Communications
If you opt in to receive SMS (text) messages from EF4ORTLESS Epoxy by checking the opt-in box on our contact or estimate request form, we collect your mobile phone number and your express written consent to receive text communications from us.
Your SMS opt-in data — including your mobile phone number and consent status — will not be shared with or sold to third parties for marketing purposes under any circumstances.
This information is used solely by EF4ORTLESS Epoxy to communicate with you directly about your project, estimate, or inquiry. We do not sell, rent, lease, or otherwise disclose your SMS opt-in information to any outside marketing organizations, data brokers, or advertising networks.
- Message frequency: Varies based on your project status and inquiries.
- Message and data rates may apply depending on your mobile carrier and plan.
- To opt out: Reply STOP to any message we send. You will receive one confirmation and no further texts.
- To re-enable: Reply START.
- For help: Reply HELP or contact us at 972-433-7330 or [email protected].
5. How We Share the Information We Collect
- Service Providers: We may share information with third-party vendors who help us operate our business (e.g., payment processors, email platforms). They are permitted to use your information only to help us provide our Services.
- Analytics & Advertising Partners: We may share data with analytics and advertising partners such as Google and Meta to understand site usage and serve relevant ads.
- Legal Requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our business or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information for any other purpose with your permission.
6. Your Choices
- Marketing Emails: You may unsubscribe from promotional emails via the link in any email we send.
- SMS Messages: Reply STOP to any text message to opt out. See Section 4 above for full details.
- Cookies: Manage cookies through your browser settings. Visit allaboutcookies.org for more information.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any information.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure and we cannot guarantee absolute security.
9. Children's Privacy
We do not knowingly collect information from children under 13 years of age. If you believe a child has provided us with personal information, please contact us at [email protected].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
11. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
- EF4ORTLESS Epoxy
- 11700 Preston Road Suite 720, 1018, Dallas TX 75230
- Phone: 972-433-7330
- Email: [email protected]
See also our Terms of Use and SMS Policy.